Privacy Policy

1. Introduction and Purpose

BoatsOnly prioritizes the safety and security of the data that we collect. This Privacy Policy explains how BoatsOnly LLC ("BoatsOnly," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our websites, mobile applications, and other connected products and services (collectively, the "Site").

This Privacy Policy applies to all websites, apps, and connected products that display or link to this Privacy Policy. By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our Terms of Service.

The Site is not intended for individuals under the age of 13. We do not intentionally collect data on children under the age of majority in their jurisdiction. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

2. Who We Are

BoatsOnly LLC is the data controller responsible for the personal information we collect and process through the Site. For questions about this Privacy Policy or our data practices, please contact our Privacy Compliance Officer using the contact information provided at the end of this policy.

3. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Register for an account or create a user profile
• Purchase products or services from us
• Subscribe to our newsletters or marketing communications
• Participate in surveys, contests, or promotions
• Submit reviews, comments, or other user-generated content
• Contact us for customer support or inquiries
• Apply for employment with BoatsOnly
• Opt in to receive SMS/text message notifications

This information may include: name, email address, mailing address, phone number, payment information, date of birth, username and password, demographic information, preferences, and any other information you choose to provide.

Information We Collect Automatically

When you access or use the Site, we automatically collect certain technical information about your device and usage patterns, including:

• IP address and general location information
• Browser type, version, and language preferences
• Device identifiers and characteristics
• Operating system and platform information
• Referring and exit pages and URLs
• Pages viewed, time spent on pages, and navigation paths
• Date and time stamps of your activities
• Clickstream data and interaction with features

We collect this information using cookies, web beacons, pixels, and similar tracking technologies. You can control cookie preferences through your browser settings, but disabling certain cookies may limit your ability to use some features of the Site.

Information from Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms when you connect your account or interact with our content
• Analytics providers such as Google Analytics
• Advertising networks and partners
• Payment processors and fraud prevention services
• Data aggregators and public databases
• Business partners and affiliates

4. How We Use Your Information

BoatsOnly uses the personal information we collect for legitimate business purposes, including:

• Providing Services: To create and manage your account, process transactions, deliver products and services, and provide customer support.
• Communication: To send you service-related announcements, updates, security alerts, and administrative messages. With your consent, we may also send you marketing and promotional communications about products, services, events, and special offers.
• Personalization: To customize your experience, recommend content and products, and display personalized advertising based on your interests and preferences.
• Improvement and Analytics: To understand how you use the Site, analyze trends, track performance, diagnose technical issues, and improve our products, services, and user experience.
• Research and Development: To develop new products, features, and services, and to conduct market research and analysis.
• Security and Fraud Prevention: To protect the security and integrity of the Site, prevent fraud and abuse, verify your identity, and enforce our Terms of Service and other policies.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests, and to protect our rights, property, and safety and that of our users and the public.

5. How We Share Your Information

BOATSONLY DOES NOT SELL YOUR PERSONAL INFORMATION FOR DIRECT PROFIT.

We do not sell your personal information to third parties for monetary or other valuable consideration. However, we may share your information in the following circumstances:

Service Providers

We share your information with trusted third-party service providers who perform services on our behalf under contractual obligations to protect your information. These providers may include:

• Hosting and cloud storage providers
• Payment processors and financial institutions
• Email and communication service providers
• Analytics and data analysis providers (e.g., Google Analytics)
• Marketing and advertising partners
• Customer relationship management (CRM) platforms
• Shipping and fulfillment services
• Customer support and helpdesk solutions

Business Transfers

If BoatsOnly is involved in a merger, acquisition, asset sale, bankruptcy, or other business transaction, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Legal Requirements and Protection

We may disclose your information if required to do so by law or if we believe in good faith that such action is necessary to:

• Comply with legal obligations, court orders, or governmental requests
• Enforce our Terms of Service and other agreements
• Protect and defend our rights, property, or safety
• Prevent fraud, security breaches, or illegal activities
• Protect the rights, property, or safety of our users or the public

With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

Aggregated and De-identified Information

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you for research, analytics, marketing, or other business purposes.

6. SMS/Text Message Communications

If you opt in to receive SMS or text messages from BoatsOnly, we collect and store your mobile phone number and related information. By opting in, you consent to receive automated marketing and transactional text messages from BoatsOnly at the phone number you provided.

Message and data rates may apply. Message frequency varies based on your preferences and interactions. You can opt out at any time by texting "STOP" to any message you receive from us. You may also text "HELP" for assistance.

Your mobile phone number is protected with the same security measures as other personal information and will not be shared with third parties for their own marketing purposes without your express consent.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods may vary based on:

• The nature of the information and how it is used
• Legal, regulatory, tax, accounting, or reporting requirements
• Fraud prevention and security purposes
• Warranty and support obligations
• Legitimate business interests

When we no longer need your personal information, we will securely delete or anonymize it in accordance with applicable laws and our data retention policies. Even after you request deletion, we may retain certain information as necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and protect against fraudulent or illegal activity.

8. Data Security

BoatsOnly implements commercially reasonable technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. These measures include:

• Encryption of data in transit and at rest
• Secure socket layer (SSL) technology for data transmission
• Access controls and authentication mechanisms
• Regular security assessments and monitoring
• Employee training on data protection and security
• Vendor security evaluations and contractual protections

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

9. International Data Transfers

BoatsOnly operates primarily in the United States. If you access the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.

These countries may have data protection laws that differ from those in your country of residence. By using the Site, you consent to the transfer of your information to the United States and other countries. We take appropriate measures to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.

10. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

Right to Access

You have the right to request access to the personal information we hold about you and to receive a copy of that information in a readable, portable format.

Right to Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you. You can update most information directly through your account settings.

Right to Deletion

You have the right to request that we delete your personal information, subject to certain exceptions such as legal obligations, fraud prevention, warranty requirements, and legitimate business purposes.

Right to Opt-Out

You have the right to opt out of:

• Marketing Communications: You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any marketing message or by updating your communication preferences in your account settings.
• Targeted Advertising: You can opt out of interest-based advertising by adjusting your browser settings, using industry opt-out tools, or following the instructions in advertising messages.
• SMS Messages: You can opt out of text messages by texting "STOP" to any message you receive from us.

Right to Withdraw Consent

Where we process your personal information based on your consent, you have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.

Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller where technically feasible.

Right to Non-Discrimination

You have the right not to be discriminated against for exercising any of these privacy rights. We will not deny you goods or services, charge you different prices, or provide you with a different level of service solely because you exercised your privacy rights.

Exercising Your Rights

To exercise any of these rights, please contact us using the information provided at the end of this policy. We may need to verify your identity before processing your request. You may designate an authorized agent to make requests on your behalf, but you must provide written authorization and verify your identity.

11. California Residents – Your CCPA Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

Right to Know

You have the right to request that we disclose:

• The categories and specific pieces of personal information we collected about you
• The categories of sources from which we collected your personal information
• Our business or commercial purpose for collecting or selling your personal information
• The categories of third parties with whom we share your personal information
• The categories of personal information we disclosed for a business purpose or sold

Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions.

Right to Opt-Out of Sale

While BoatsOnly does not sell your personal information for monetary consideration, if our practices change, California residents will have the right to opt out of such sales.

Right to Limit Use of Sensitive Personal Information

You have the right to limit our use and disclosure of sensitive personal information to purposes permitted by law.

Right to Correct

You have the right to request correction of inaccurate personal information we maintain about you.

Shine the Light

California Civil Code Section 1798.83 permits California residents to request information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information below.

Submitting CCPA Requests

California residents may submit requests to exercise their CCPA rights by:

• Emailing us at: privacy@boatsonly.com
• Contacting us through our website contact form
• Calling us at the phone number listed in the Contact Us section

We will respond to verifiable consumer requests within 45 days of receipt. If we require more time (up to 90 days total), we will inform you of the reason and extension period in writing.

12. Privacy Complaints and Appeals

If you believe that BoatsOnly has not complied with this Privacy Policy or applicable privacy laws, you have the right to file a complaint. Please contact us first so we have an opportunity to address your concerns directly.

If you are not satisfied with our response, you may appeal our decision by submitting a written appeal to our Privacy Compliance Officer. We will review your appeal and respond within a reasonable timeframe.

You also have the right to lodge a complaint with a supervisory authority or data protection regulator in your jurisdiction. For U.S. residents, you may contact your state attorney general's office.

13. Third-Party Links and Services

The Site may contain links to third-party websites, applications, and services that are not owned or controlled by BoatsOnly. This Privacy Policy does not apply to those third-party services. We are not responsible for the privacy practices or content of third parties.

We encourage you to review the privacy policies of any third-party services before providing them with your personal information. Your interactions with third-party features and services are governed by the privacy policies of those third parties.

14. Changes to This Privacy Policy

BoatsOnly reserves the right to modify or update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by:

• Posting the updated Privacy Policy on the Site with a new "Effective Date"
• Sending you an email notification if you have an account with us
• Displaying a prominent notice on the Site

Your continued use of the Site after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

15. Children's Privacy

The Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as quickly as possible. For children between the ages of 13 and the age of majority in their jurisdiction, we recommend that parents or guardians monitor their children's use of the Site.

16. Do Not Track Signals

Some web browsers and devices permit you to broadcast a "Do Not Track" (DNT) signal or preference. At this time, there is no universal standard for how DNT signals should be interpreted. BoatsOnly does not currently respond to DNT signals. However, you can manage your cookie preferences and opt out of targeted advertising as described in this Privacy Policy.

17. Definitions

For purposes of this Privacy Policy:

• "Personal Information" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
• "Sensitive Personal Information" includes information such as Social Security numbers, driver's license numbers, passport numbers, financial account information, precise geolocation, racial or ethnic origin, religious beliefs, genetic data, biometric data, health information, and information concerning a person's sex life or sexual orientation.
• "Sell" or "Sale" means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer's personal information by the business to a third party for monetary or other valuable consideration.
• "Share" means sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer's personal information by the business to a third party for cross-context behavioral advertising.
• "Third Party" means a person or entity that is not a service provider or contractor with whom the business has a contractual relationship.

18. Contact Us

Please note that telephonic communications with BoatsOnly may be monitored and recorded to ensure quality of service and for training purposes. By communicating with us, you consent to such monitoring and recording. The content of such communications may be disclosed to third parties as necessary to provide services or comply with legal obligations.

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